Quality

Parke Corporation puts the right people at your service to satisfy your requirements and always strive to get the results you are seeking. This is made possible by our commitment to quality, strengthened by the accreditations relevant to each business unit.

Parke Lawyers operates within a business management system designed to ensure delivery of high quality legal services in compliance with ISO 9001 and LAW 9000. The practice has been independently audited by SAI Global and achieved certification in May 2009. This provides a benchmark by which procedures, communications and responsiveness are measured and annual audits ensure the firm maintains standards at the highest level.

LAW 9000-Legal Best Practice incorporates all of the requirements of ISO 9001 and provides an excellent framework of internationally accepted quality business management principles and practices. In addition, the standard addresses issues and activities unique to a legal practice such as:

• Matter files;
• Business planning;
• Risk management planning; and
• Engagement contracts.

Parke Lawyers has also achieved certification to the requirements of ISO 9001:2008, Quality Management System by developing and implementing a Business Management System based on the principles of customer focus; leadership; involvement of people; process approach; continual improvement to document the firm’s business practices; better satisfy the requirements and expectations of its clients; and continually improve the overall management of the firm.

Australian Workplace Strategies (AWS) is a member of the Australian HR Institute (AHRI), which provides pathways to HR certification. A certified HR practitioner gives a business certainty on how effective HR can benefit their organisation. AHRI certification is the industry standard for the HR profession.

AWS is also a corporate member of Recruitment & Consulting Services Association (RCSA) Australia & New Zealand, the peak body for the employment industry representing over 3000 corporate and individual members. The RCSA sets the benchmark for industry standards through representation, education, research and business advisory support to member organisations and accredited professionals who are bound by the RCSA Code for Professional Conduct.

Conveyancing.com incorporates all best-practice protocols and service delivery with work being undertaken by fully qualified, expert property lawyers.

Consumer Affairs Victoria maintains an online public register of conveyancers and the information recorded includes the licensee’s full name and licence number, address of the principal place of business and the licensee’s ABN.

Crown Collections is a member of ACA International, the Association of Credit and Collection Professionals, maintains a quality management system that complies with ISO 9001 and has been independently audited by SAI Global. These accreditations and associations provide clients with the peace of mind of knowing their recovery is being handled by leading professionals in the industry.

The firm’s reputation has been built on delivering the results demanded by clients, and it is these results that are the basis and foundation of the long-term and ongoing relationships Crown Collections has built with its partners.

In seeking the right people for its business units, Parke Corporation is fully committed to providing equal opportunities and to encouraging diversity. The group does this throughout its recruitment, employment and training practices.

The work of each business unit is supported by the strength and backing of a quality-assured legal practice in Parke Lawyers.